Shipping + Handling

 

Domestic:

all domestic good nyc shipments are sent via usps priority mail from new york. orders placed monday through friday by 1:00 pm est (excluding holiday) are shipped within 1 business day. orders placed after 1:00 pm est or holidays are shipped the next business day. orders placed saturday or sunday will ship the following monday (excluding holidays). a shipment confirmation will be sent to you with a tracking number.

International:

all good nyc clothing + shoe order shipments are sent via usps first class international mail. delivery time varies by destination. for objects + home orders, please email us for a shipping quote with your country + postal code.

CANADA FIRST CLASS: $15

INTERNATIONAL USPS FIRST CLASS: $25

for international orders, you may be responsible for import duties and taxes on your order depending on the country in which you reside. unfortunately, we have no control over these charges or delays and cannot predict what they may be. you may contact your customs office for additional information.

if you prefer an alternative shipment option, please email goodvintagenyc@gmail.com and we will do our best to accommodate you.

good nyc is not responsible for lost or damaged packages. if your package has been lost or damaged, please email goodvintagenyc@gmail.com and we can help you get in contact with usps to file a claim.

Return Policy

shoes, clothing, accessories:

returns will be accepted for unworn items purchased at good nyc within 14 days of receipt by the customer for a store credit. returned items must be unworn and unwashed with original tags and packaging intact.

sale items, objects, home goods, underwear, beauty and swimwear

all sales are final and no returns will be accepted on sale items of 30% off or greater, all underwear, beauty products and swimwear.

How to process a return

please email goodvintagenyc@gmail.com and we will contact you within 24 hours with a return authorization number + usps shipping return label. if you choose to send back your return via another carrier of your choice, please note we are not responsible for lost packages.

include your RMA #, order number + original packing slip in your return. allow up to 3 business days for the credit to be processed after the return is received. a notification email will be sent to the email used to place the order after the return is processed.

returns will be accepted for unworn items within 14 days of receipt by the customer for a store credit. returned items must be unworn and unwashed with original tags and packaging intact. shoes must be unworn and returned in their original, undamaged shoe box.

a return shipping fee of $10, as well as the initial shipping costs, will be deducted from the refund.

International Returns

please email goodvintagenyc@gmail.com and we will contact you within 24 hours with a return authorization number. include your RMA #, order number + original packing slip in your return. allow up to 3 business days for the credit to be processed after the return is received. a notification email will be sent to the email used to place the order after the return is processed.

we are unable to email return labels outside of the united states. for international returns, chose a shipping method of your choice that provides trackable and insured service, as we are not responsible for lost returns. charges for international shipping will not be reimbursed.

please note returns must be received within 14 days of order receipt for a store credit to be processed.

include your order number or original packing slip in your return. allow up to 3 business days for the credit to be processed. a notification email will be sent after the return is processed.

questions? please email goodvintagenyc@gmail.com .